# Professional Skills: Giving Feedback Review (2026): 7.6/10 · Coursera > Independent review of Professional Skills: Giving Feedback Course on Coursera. Rated 7.6/10 by our editorial team. Pros, cons, price, and top alternatives. C… Business & Management Courses Professional Skills: Giving Feedback Course ![Professional Skills: Giving Feedback Course](/api/media/file/hero/professional-skills-giving-feedback-course.webp?v=2?width=800) # Professional Skills: Giving Feedback Course — Review (7.6/10) This course offers practical strategies for delivering feedback that supports professional growth. Dr. Elissa Adame's approach emphasizes empathy, clarity, and psychological safety. While concise, it ... Explore This Course 🎟️ Coursera Discount Offer Explore This Course Professional Skills: Giving Feedback Course is a 7 weeks online beginner-level course on Coursera by Arizona State University that covers business & management. This course offers practical strategies for delivering feedback that supports professional growth. Dr. Elissa Adame's approach emphasizes empathy, clarity, and psychological safety. While concise, it delivers meaningful insights applicable across roles and industries. Some learners may wish for more advanced scenarios or peer interaction. We rate it 7.6/10. ## Prerequisites No prior experience required. This course is designed for complete beginners in business & management. ## Pros - Teaches actionable feedback frameworks like SBI that are easy to apply immediately - Instructor presents research-backed communication principles with real-world relevance - Content is concise and focused, ideal for busy professionals seeking quick skill gains - Emphasis on psychological safety builds more inclusive and trusting workplace dynamics ## Cons - Limited interactivity and peer engagement compared to other Coursera offerings - Some examples feel generic and could benefit from more industry-specific cases - Course is relatively short, leaving advanced learners wanting deeper exploration ## Professional Skills: Giving Feedback Course Review Platform: Coursera Instructor: Arizona State University Updated May 3, 2026·Editorial Standards·How We Rate ## What will you learn in Professional Skills: Giving Feedback course - Develop a constructive mindset for delivering feedback that promotes growth - Apply communication strategies to increase receptiveness and reduce defensiveness - Use structured frameworks to deliver feedback effectively in diverse workplace contexts - Build trust through empathetic and solution-focused feedback conversations - Transform fixed mindsets into growth-oriented perspectives through intentional communication ### Program Overview ### Module 1: Foundations of Feedback Duration estimate: 2 weeks - Understanding feedback as a growth tool - Fixed vs. growth mindset in workplace communication - Barriers to effective feedback delivery ### Module 2: Constructing Meaningful Feedback Duration: 2 weeks - The SBI model (Situation-Behavior-Impact) - Choosing the right timing and setting - Using empathetic language and active listening ### Module 3: Delivering Feedback with Confidence Duration: 2 weeks - Managing emotional responses in feedback conversations - Delivering feedback across hierarchies - Handling resistance and defensiveness ### Module 4: Sustaining Growth Through Feedback Duration: 1 week - Creating a feedback-rich culture - Encouraging ongoing development - Self-reflection and continuous improvement ### Get certificate #### Job Outlook - Essential skill for leadership and management roles - High demand in HR, team leadership, and coaching positions - Valuable across industries seeking improved workplace communication ## Editorial Take Effective feedback is a cornerstone of professional development, yet many struggle to deliver it constructively. This course from Arizona State University fills a critical gap by teaching practical, research-informed techniques for fostering growth through communication. Led by Dr. Elissa Adame, it balances theory with actionable tools. ### Standout Strengths - Framework-Driven Learning: The course introduces the SBI (Situation-Behavior-Impact) model clearly and systematically. This structure helps learners organize feedback logically and avoid emotional pitfalls. It’s simple enough for beginners but powerful in practice. - Focus on Mindset Shift: Rather than just teaching scripts, the course emphasizes cultivating a growth mindset. It encourages learners to see feedback as developmental, not corrective. This reframing enhances long-term impact in team environments. - Psychological Safety Emphasis: The content highlights how trust affects feedback receptivity. Learners understand the importance of timing, tone, and empathy. This focus makes the course valuable for inclusive leadership and team cohesion. - Expert Instruction: Dr. Elissa Adame brings academic rigor and real-world relevance. Her background in human communication adds depth. Explanations are clear, and delivery is professional without being overly formal. - Workplace Applicability: Scenarios reflect common professional challenges—giving upward feedback, addressing peer behavior, or correcting performance issues. The lessons transfer easily across industries and roles, increasing practical utility. - Concise Format: At seven weeks, the course respects learners’ time. Modules are digestible, with focused lessons that avoid fluff. Busy professionals can complete it without disrupting work schedules, making it accessible and efficient. ### Honest Limitations - Limited Peer Interaction: The course lacks robust discussion forums or peer-reviewed assignments. This reduces opportunities for practicing feedback with others. More collaborative elements would enhance skill retention and real-world simulation. - Generic Case Examples: While scenarios are realistic, they often lack industry specificity. Learners in technical or creative fields may not see direct parallels. More diverse examples could improve relatability across professions. - Shallow on Advanced Techniques: The content stays at an introductory level. Those with prior training in coaching or HR may find little new insight. A follow-up course for intermediate practitioners would complement this offering well. - Minimal Assessment Depth: Quizzes are straightforward and recall-based. They don’t fully challenge learners to apply concepts in nuanced ways. More scenario-based evaluations could strengthen practical mastery and critical thinking. ### How to Get the Most Out of It - Study cadence: Complete one module per week to allow time for reflection and real-world application. Spacing out learning helps internalize communication habits and test techniques gradually in actual work settings. - Parallel project: Apply each lesson to real workplace interactions. After learning the SBI model, draft and deliver actual feedback using the framework. Tracking outcomes reinforces learning and builds confidence. - Note-taking: Record key phrases and structures that resonate. Create a personal feedback playbook with templates and dos/don’ts. This reference will streamline future conversations and improve consistency. - Community: Share insights with colleagues or join professional groups focused on leadership. Discussing feedback challenges and successes deepens understanding. Peer accountability increases follow-through. - Practice: Role-play feedback scenarios with a trusted coworker or mentor. Rehearsing difficult conversations builds fluency. Recording practice sessions allows for self-review and refinement of tone and body language. - Consistency: Commit to giving at least one piece of structured feedback weekly. Regular practice turns theory into habit. Over time, this builds a reputation as a supportive and constructive communicator. ### Supplementary Resources - Book: 'Thanks for the Feedback' by Douglas Stone and Sheila Heen complements this course well. It dives deeper into receiving feedback, balancing the skills taught here with reciprocal awareness. - Tool: Use a journal or digital note app to log feedback attempts and outcomes. Reflecting on what worked helps refine your approach. Apps like Notion or Evernote support structured reflection. - Follow-up: Consider enrolling in ASU’s other communication courses to build on this foundation. Topics like conflict resolution or active listening naturally extend the skills developed here. - Reference: Download free SBI feedback templates from organizational psychology sites. These serve as quick references during performance reviews or team check-ins, ensuring consistency. ### Common Pitfalls - Pitfall: Defaulting to vague praise like 'good job' instead of specific behavior. This undermines growth. Focus on naming exact actions and their impact to make feedback meaningful and actionable. - Pitfall: Avoiding feedback due to fear of conflict. The course teaches timing and empathy, but learners must still practice courage. Start small with low-stakes conversations to build confidence. - Pitfall: Overloading recipients with multiple points at once. This overwhelms. Prioritize one key behavior per session. Clarity and focus increase the likelihood of positive change. ### Time & Money ROI - Time: At seven weeks with roughly 2–3 hours per week, the time investment is manageable. Most learners finish within two months. The return comes in improved team dynamics and reduced miscommunication. - Cost-to-value: As a paid course, it offers moderate value. While not the cheapest option, the structured curriculum and university branding justify the price for professionals seeking credibility and clear guidance. - Certificate: The credential enhances resumes, especially for leadership or HR roles. It signals commitment to professional development. However, it’s not industry-certified, so its weight depends on employer recognition. - Alternative: Free resources exist on feedback, but they lack structure and expert instruction. This course consolidates best practices efficiently. For those short on time, it’s worth the investment over piecing together fragmented advice. ### Editorial Verdict This course delivers solid foundational training in one of the most essential soft skills: giving feedback that fosters growth. It’s particularly well-suited for early-career professionals, team leads, and HR practitioners who want to communicate more effectively. The curriculum is thoughtfully designed, emphasizing psychological safety, clarity, and empathy—qualities that modern workplaces increasingly value. Dr. Elissa Adame’s expertise shines through, making complex communication principles accessible without oversimplifying them. While not groundbreaking, the course fills a practical need with reliability and academic rigor. That said, it’s best viewed as a starting point rather than a comprehensive solution. Learners seeking deep mastery or niche applications may need supplementary materials. The lack of interactive practice and peer feedback limits its transformative potential. Still, for its target audience—professionals needing a structured, credible introduction to feedback techniques—it hits the mark. When paired with real-world application and reflection, the course can lead to measurable improvements in workplace relationships and performance. We recommend it as a worthwhile investment for individuals committed to becoming more effective, empathetic communicators. ## How Professional Skills: Giving Feedback Course Compares | Course | Platform | Rating | Level | Duration | | --- | --- | --- | --- | --- | | Professional Skills: Giving Feedback Course | Coursera | 7.6/10 | Beginner | 7 weeks | | Make Passive Income Business: Reselling Digital Portrait | Udemy | 10.0/10 | N/A | N/A | | Lead Management & Sales Stages: A Step-by-Step System | Udemy | 10.0/10 | N/A | N/A | | Negotiation Mastery Win-Win Strategies, Anchoring Persuasion Course | Udemy | 9.8/10 | N/A | N/A | ## Who Should Take Professional Skills: Giving Feedback Course? This course is best suited for learners with no prior experience in business & management. It is designed for career changers, fresh graduates, and self-taught learners looking for a structured introduction. The course is offered by Arizona State University on Coursera, combining institutional credibility with the flexibility of online learning. Upon completion, you will receive a course certificate that you can add to your LinkedIn profile and resume, signaling your verified skills to potential employers. If you are exploring adjacent fields, you might also consider courses in Agile & Scrum Courses, AI Courses, Arts and Humanities Courses, which complement the skills covered in this course. ### Career Outcomes - Apply business & management skills to real-world projects and job responsibilities - Qualify for entry-level positions in business & management and related fields - Build a portfolio of skills to present to potential employers - Add a course certificate credential to your LinkedIn and resume - Continue learning with advanced courses and specializations in the field ## More Business & Management Courses on Coursera Explore other highly rated courses in business & management available on Coursera to expand your learning path: - OKR Certification: Leadership and Goal Setting Course 9.9/10 - Agile Healthy And Attractive Organizations Course 9.8/10 - Agile Accelerator Navigating Lean Startup Agile And Scrum Course 9.8/10 - Advanced Marketing Analytics Funnels And Dashboarding Course 9.8/10 - Brand Management: Aligning Business, Brand and Behaviour Course 9.8/10 - IBM Business Analyst Professional Certificate Course 9.8/10 - Xbox Product Manager Professional Certificate Course 9.8/10 - Microsoft Program Management Professional Certificate Course 9.8/10 - Adobe Marketing Specialist Professional Certificate Course 9.8/10 - Introduction to Business Specialization Course 9.8/10 ## Top Alternatives on Other Platforms Looking for a different teaching style or approach? These top-rated business & management courses from other platforms cover similar ground: - Make Passive Income Business: Reselling Digital Portrait 10.0/10 Udemy - Lead Management & Sales Stages: A Step-by-Step System 10.0/10 Udemy - Negotiation Mastery Win-Win Strategies, Anchoring Persuasion Course 9.8/10 Udemy - Succeed in the Age of AI: 12 Fast Wins for Leaders 9.8/10 Udemy - Bulletproof Problem Solving Course 9.8/10 Udemy - Excel 2010 Course 9.8/10 Udemy - The Complete Shopify Dropshipping Course 9.7/10 Udemy - Data Quality Masterclass – The Complete Course 9.7/10 Udemy - UiPath 2025 – Level 1 RPA Developer Course 9.7/10 Udemy - The Real Estate Financial Modeling Bootcamp Course 9.7/10 Udemy ## More Courses from Arizona State University Arizona State University offers a range of courses across multiple disciplines. If you enjoy their teaching approach, consider these additional offerings: - TESOL Certificate, Part 1: Teach English Now! Specialization Course 9.9/10 - Teach English Now! Foundational Principles Course 9.7/10 - Teach English Now! Theories of Second Language Acquisition Course 9.7/10 - Teach English Now! Lesson Design and Assessment Course 9.7/10 - Arizona State University TESOL Professional Certificate Course 9.7/10 - TESOL Certificate, Part 2: Teach English Now! Specialization Course 9.7/10 - Business English: Management and Leadership Course 9.7/10 - Teach English Now! Capstone Project 1 Course 9.7/10 View all courses from Arizona State University → ## Related Articles & Guides Deepen your understanding with these articles from our editorial team, covering career advice, industry trends, and learning strategies: - Build AI skills with the Google AI Professional Certificate - Python Tutorial: Best Courses to Learn Python in 2026 - CISSP vs CompTIA Security+: Which Cert Should You Pursue? - Coursera Data Analytics Professional Certificate: Worth It in 2026? - Best edX Courses in 2026: Top Picks by Enrollment and Career Value - Best Online Coursera Courses in 2026: What's Actually Worth Your Time - Udemy Online: What the Platform Actually Delivers in 2026 - OKR for Leaders: 7 Best Training Courses Compared (2026) - Generative AI for Marketing with Microsoft 365 Copilot: Professional Certificate Review - The Best React Courses in 2026, Ranked and Reviewed ## Explore All Course Categories Not sure what to learn next? 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Be the first to share your experience! ## FAQs What are the prerequisites for Professional Skills: Giving Feedback Course? No prior experience is required. Professional Skills: Giving Feedback Course is designed for complete beginners who want to build a solid foundation in Business & Management. It starts from the fundamentals and gradually introduces more advanced concepts, making it accessible for career changers, students, and self-taught learners. Does Professional Skills: Giving Feedback Course offer a certificate upon completion? Yes, upon successful completion you receive a course certificate from Arizona State University. This credential can be added to your LinkedIn profile and resume, demonstrating verified skills to employers. In competitive job markets, having a recognized certificate in Business & Management can help differentiate your application and signal your commitment to professional development. How long does it take to complete Professional Skills: Giving Feedback Course? The course takes approximately 7 weeks to complete. It is offered as a paid course on Coursera, which means you can learn at your own pace and fit it around your schedule. The content is delivered in English and includes a mix of instructional material, practical exercises, and assessments to reinforce your understanding. Most learners find that dedicating a few hours per week allows them to complete the course comfortably. What are the main strengths and limitations of Professional Skills: Giving Feedback Course? Professional Skills: Giving Feedback Course is rated 7.6/10 on our platform. Key strengths include: teaches actionable feedback frameworks like sbi that are easy to apply immediately; instructor presents research-backed communication principles with real-world relevance; content is concise and focused, ideal for busy professionals seeking quick skill gains. Some limitations to consider: limited interactivity and peer engagement compared to other coursera offerings; some examples feel generic and could benefit from more industry-specific cases. Overall, it provides a strong learning experience for anyone looking to build skills in Business & Management. How will Professional Skills: Giving Feedback Course help my career? Completing Professional Skills: Giving Feedback Course equips you with practical Business & Management skills that employers actively seek. The course is developed by Arizona State University, whose name carries weight in the industry. The skills covered are applicable to roles across multiple industries, from technology companies to consulting firms and startups. Whether you are looking to transition into a new role, earn a promotion in your current position, or simply broaden your professional skillset, the knowledge gained from this course provides a tangible competitive advantage in the job market. Where can I take Professional Skills: Giving Feedback Course and how do I access it? Professional Skills: Giving Feedback Course is available on Coursera, one of the leading online learning platforms. You can access the course material from any device with an internet connection — desktop, tablet, or mobile. The course is paid, giving you the flexibility to learn at a pace that suits your schedule. All you need is to create an account on Coursera and enroll in the course to get started. How does Professional Skills: Giving Feedback Course compare to other Business & Management courses? Professional Skills: Giving Feedback Course is rated 7.6/10 on our platform, placing it as a solid choice among business & management courses. Its standout strengths — teaches actionable feedback frameworks like sbi that are easy to apply immediately — set it apart from alternatives. What differentiates each course is its teaching approach, depth of coverage, and the credentials of the instructor or institution behind it. We recommend comparing the syllabus, student reviews, and certificate value before deciding. What language is Professional Skills: Giving Feedback Course taught in? Professional Skills: Giving Feedback Course is taught in English. Many online courses on Coursera also offer auto-generated subtitles or community-contributed translations in other languages, making the content accessible to non-native speakers. The course material is designed to be clear and accessible regardless of your language background, with visual aids and practical demonstrations supplementing the spoken instruction. Is Professional Skills: Giving Feedback Course kept up to date? Online courses on Coursera are periodically updated by their instructors to reflect industry changes and new best practices. Arizona State University has a track record of maintaining their course content to stay relevant. We recommend checking the "last updated" date on the enrollment page. Our own review was last verified recently, and we re-evaluate courses when significant updates are made to ensure our rating remains accurate. Can I take Professional Skills: Giving Feedback Course as part of a team or organization? Yes, Coursera offers team and enterprise plans that allow organizations to enroll multiple employees in courses like Professional Skills: Giving Feedback Course. Team plans often include progress tracking, dedicated support, and volume discounts. This makes it an effective option for corporate training programs, upskilling initiatives, or academic cohorts looking to build business & management capabilities across a group. What will I be able to do after completing Professional Skills: Giving Feedback Course? After completing Professional Skills: Giving Feedback Course, you will have practical skills in business & management that you can apply to real projects and job responsibilities. You will be prepared to pursue more advanced courses or specializations in the field. 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