# Professional Skills: Workplace Communication Review (2026) — 7.6/10 > Independent review of Professional Skills: Workplace Communication Course on Coursera. Rated 7.6/10 by our editorial team. Pros, cons, price, and top alterna… Business & Management Courses Professional Skills: Workplace Communication Course ![Professional Skills: Workplace Communication Course](/api/media/file/hero/professional-skills-workplace-communication-course.webp?width=800) # Professional Skills: Workplace Communication Course — Review (7.6/10) This specialization delivers practical, research-backed communication strategies tailored for modern workplaces. While not technically advanced, it excels in foundational skill-building. Learners appr... Explore This Course 🎟️ Coursera Discount Offer Explore This Course Professional Skills: Workplace Communication Course is a 14 weeks online beginner-level course on Coursera by Arizona State University that covers business & management. This specialization delivers practical, research-backed communication strategies tailored for modern workplaces. While not technically advanced, it excels in foundational skill-building. Learners appreciate the structured approach and real-world relevance. Some may find the pacing slow if already experienced in soft skills. We rate it 7.6/10. ## Prerequisites No prior experience required. This course is designed for complete beginners in business & management. ## Pros - Curriculum designed by experienced ASU faculty with real-world teaching expertise - Focus on practical application through peer-reviewed assignments and speaking exercises - Covers often-overlooked topics like emotional intelligence and psychological safety - Flexible self-paced structure ideal for working professionals ## Cons - Limited depth in advanced rhetorical techniques or persuasive speaking - Some content may feel repetitive for experienced communicators - Minimal feedback from instructors; relies heavily on peer review ## Professional Skills: Workplace Communication Course Review Platform: Coursera Instructor: Arizona State University Updated May 8, 2026·Editorial Standards·How We Rate ## What will you learn in Professional Skills: Workplace Communication course - Develop confidence and clarity in public speaking and presentations - Enhance team collaboration through active listening and constructive feedback - Master professional writing for emails, reports, and digital platforms - Apply emotional intelligence to resolve conflicts and build trust - Navigate cross-cultural communication in diverse workplace environments ### Program Overview ### Module 1: Foundations of Effective Communication Duration estimate: 3 weeks - Principles of clear and concise messaging - Verbal vs. nonverbal communication cues - Understanding audience analysis and context ### Module 2: Team Collaboration and Interpersonal Dynamics Duration: 4 weeks - Building psychological safety in teams - Conflict resolution strategies and de-escalation techniques - Facilitating inclusive group discussions ### Module 3: Public Speaking and Presentation Skills Duration: 4 weeks - Structuring compelling presentations - Using visual aids and storytelling effectively - Managing anxiety and improving delivery ### Module 4: Advanced Workplace Communication Strategies Duration: 3 weeks - Writing professional emails and reports - Navigating difficult conversations with empathy - Adapting communication styles across cultures and hierarchies ### Get certificate #### Job Outlook - Strong demand for communication skills across all industries and leadership roles - Employers consistently rank communication as a top soft skill for promotions - Professionals with advanced communication training see faster career progression ## Editorial Take The Professional Skills: Workplace Communication specialization from Arizona State University fills a critical gap in professional development—structured, academically grounded training in essential soft skills. While many courses focus on technical competencies, this program elevates communication as a core leadership capability. ### Standout Strengths - Academic Rigor Meets Practicality: Developed by Bonnie Wentzel and Brent Scholar from ASU, the course blends scholarly insight with workplace relevance. Learners benefit from evidence-based frameworks without getting lost in theory. - Focus on Psychological Safety: The module on team dynamics emphasizes creating safe spaces for dialogue—a crucial but often neglected aspect of collaboration. This sets the course apart from generic communication training. - Public Speaking with Real Application: Unlike courses that only cover theory, this includes recorded presentation assignments that build confidence through practice. Peer feedback loops enhance learning retention and realism. - Emphasis on Emotional Intelligence: The integration of EQ into communication strategies helps learners navigate sensitive conversations with empathy, improving both personal and team outcomes in professional settings. - Clear Skill Progression: From foundational concepts to advanced applications, the curriculum builds logically. Each module reinforces prior knowledge while introducing new tools, ensuring steady skill development over time. - Industry-Relevant Content: With increasing remote and hybrid work environments, the focus on digital communication, inclusive language, and cross-cultural awareness is timely and valuable across sectors. ### Honest Limitations - Limited Instructor Interaction: As with many Coursera offerings, feedback is primarily peer-based. Learners seeking personalized coaching may find this aspect underwhelming despite solid course materials. - Pacing May Feel Slow for Advanced Learners: Those already experienced in public speaking or team leadership might find early modules too basic, reducing engagement over time without optional acceleration paths. - Minimal Focus on Persuasive Techniques: While the course covers clarity and professionalism, it doesn’t deeply explore advanced rhetoric or negotiation tactics, which could be valuable for senior roles. - Technology Constraints: Video submission requirements can be a barrier for some learners due to device access or privacy concerns, though alternatives are not always provided. ### How to Get the Most Out of It - Study cadence: Dedicate 3–4 hours per week consistently. Sporadic study reduces the impact of skill-building exercises, especially in speaking and writing modules. - Parallel project: Apply each module’s lessons to real work challenges—like leading a meeting or writing a difficult email—to reinforce learning through immediate use. - Note-taking: Keep a reflection journal for communication behaviors observed at work. This builds self-awareness and helps track personal growth throughout the course. - Community: Engage actively in discussion forums. Sharing presentation feedback and reading peer insights enhances understanding beyond solo learning. - Practice: Re-record your presentations multiple times. Iterative practice significantly improves delivery, tone, and body language awareness. - Consistency: Complete assignments on schedule to maintain momentum. Falling behind reduces the effectiveness of peer review cycles and weakens habit formation. ### Supplementary Resources - Book: 'Crucial Conversations' by Kerry Patterson—complements the course’s conflict resolution content with deeper strategies for high-stakes discussions. - Tool: Orai app—use for additional public speaking practice with AI-powered feedback on pacing, filler words, and clarity. - Follow-up: Coursera's 'Leading People and Teams' specialization—builds on communication skills with leadership frameworks and team management techniques. - Reference: Harvard Business Review’s communication guides—offer concise, research-backed insights to deepen understanding of key course topics. ### Common Pitfalls - Pitfall: Skipping peer reviews to save time. This undermines learning; giving feedback improves your own communication judgment and reinforces course concepts. - Pitfall: Treating presentations as one-time tasks. Without multiple takes and reflection, improvement in speaking skills remains limited. - Pitfall: Ignoring nonverbal elements. Focusing only on content while neglecting tone, posture, and eye contact weakens overall communication effectiveness. ### Time & Money ROI - Time: At 14 weeks with ~3 hours/week, the time investment is manageable for professionals. Skills compound over time, making consistent effort worthwhile. - Cost-to-value: Priced at Coursera’s standard subscription rate, it offers strong value for structured, university-backed training—especially compared to live workshops or coaching. - Certificate: The specialization certificate enhances LinkedIn profiles and resumes, signaling commitment to professional development in a high-demand skill area. - Alternative: Free YouTube tutorials lack structure and accountability; this course provides a guided path with measurable outcomes and credentialing. ### Editorial Verdict This specialization stands out as a well-structured, academically sound introduction to workplace communication. It doesn’t try to be everything at once—instead, it focuses on core competencies like speaking, listening, writing, and emotional intelligence with clarity and purpose. The instructors’ expertise from Arizona State University lends credibility, and the integration of peer-reviewed projects ensures learners don’t just absorb content but apply it meaningfully. For early-career professionals or those transitioning into leadership roles, the course offers tangible tools to communicate more confidently and effectively in diverse environments. That said, it’s not a shortcut to mastery. The lack of direct instructor feedback and limited depth in advanced persuasion or negotiation means it’s best suited for foundational development rather than executive-level refinement. Still, as a stepping stone in professional growth, it delivers solid returns on time and money. We recommend it for learners seeking a structured, credible path to improve communication skills—especially those in team-based or client-facing roles. Pair it with real-world practice, and it becomes a valuable asset in any career journey. ## How Professional Skills: Workplace Communication Course Compares | Course | Platform | Rating | Level | Duration | | --- | --- | --- | --- | --- | | Professional Skills: Workplace Communication Course | Coursera | 7.6/10 | Beginner | 14 weeks | | Make Passive Income Business: Reselling Digital Portrait | Udemy | 10.0/10 | N/A | N/A | | Lead Management & Sales Stages: A Step-by-Step System | Udemy | 10.0/10 | N/A | N/A | | Negotiation Mastery Win-Win Strategies, Anchoring Persuasion Course | Udemy | 9.8/10 | N/A | N/A | ## Who Should Take Professional Skills: Workplace Communication Course? This course is best suited for learners with no prior experience in business & management. It is designed for career changers, fresh graduates, and self-taught learners looking for a structured introduction. The course is offered by Arizona State University on Coursera, combining institutional credibility with the flexibility of online learning. Upon completion, you will receive a specialization certificate that you can add to your LinkedIn profile and resume, signaling your verified skills to potential employers. If you are exploring adjacent fields, you might also consider courses in Agile & Scrum Courses, AI Courses, Arts and Humanities Courses, which complement the skills covered in this course. ### Career Outcomes - Apply business & management skills to real-world projects and job responsibilities - Qualify for entry-level positions in business & management and related fields - Build a portfolio of skills to present to potential employers - Add a specialization certificate credential to your LinkedIn and resume - Continue learning with advanced courses and specializations in the field ## More Business & Management Courses on Coursera Explore other highly rated courses in business & management available on Coursera to expand your learning path: - OKR Certification: Leadership and Goal Setting Course 9.9/10 - Agile Healthy And Attractive Organizations Course 9.8/10 - Agile Accelerator Navigating Lean Startup Agile And Scrum Course 9.8/10 - Advanced Marketing Analytics Funnels And Dashboarding Course 9.8/10 - Brand Management: Aligning Business, Brand and Behaviour Course 9.8/10 - IBM Business Analyst Professional Certificate Course 9.8/10 - Xbox Product Manager Professional Certificate Course 9.8/10 - Microsoft Program Management Professional Certificate Course 9.8/10 - Adobe Marketing Specialist Professional Certificate Course 9.8/10 - Introduction to Business Specialization Course 9.8/10 ## Top Alternatives on Other Platforms Looking for a different teaching style or approach? These top-rated business & management courses from other platforms cover similar ground: - Make Passive Income Business: Reselling Digital Portrait 10.0/10 Udemy - Lead Management & Sales Stages: A Step-by-Step System 10.0/10 Udemy - Negotiation Mastery Win-Win Strategies, Anchoring Persuasion Course 9.8/10 Udemy - Succeed in the Age of AI: 12 Fast Wins for Leaders 9.8/10 Udemy - Bulletproof Problem Solving Course 9.8/10 Udemy - Excel 2010 Course 9.8/10 Udemy - The Complete Shopify Dropshipping Course 9.7/10 Udemy - Data Quality Masterclass – The Complete Course 9.7/10 Udemy - UiPath 2025 – Level 1 RPA Developer Course 9.7/10 Udemy - The Real Estate Financial Modeling Bootcamp Course 9.7/10 Udemy ## More Courses from Arizona State University Arizona State University offers a range of courses across multiple disciplines. If you enjoy their teaching approach, consider these additional offerings: - TESOL Certificate, Part 1: Teach English Now! Specialization Course 9.9/10 - Teach English Now! Foundational Principles Course 9.7/10 - Teach English Now! Theories of Second Language Acquisition Course 9.7/10 - Teach English Now! Lesson Design and Assessment Course 9.7/10 - Arizona State University TESOL Professional Certificate Course 9.7/10 - TESOL Certificate, Part 2: Teach English Now! Specialization Course 9.7/10 - Business English: Management and Leadership Course 9.7/10 - Teach English Now! Capstone Project 1 Course 9.7/10 View all courses from Arizona State University → ## Related Articles & Guides Deepen your understanding with these articles from our editorial team, covering career advice, industry trends, and learning strategies: - Build AI skills with the Google AI Professional Certificate - Python Tutorial: Best Courses to Learn Python in 2026 - CISSP vs CompTIA Security+: Which Cert Should You Pursue? - Coursera Data Analytics Professional Certificate: Worth It in 2026? - Best edX Courses in 2026: Top Picks by Enrollment and Career Value - Best Online Coursera Courses in 2026: What's Actually Worth Your Time - Udemy Online: What the Platform Actually Delivers in 2026 - OKR for Leaders: 7 Best Training Courses Compared (2026) - Generative AI for Marketing with Microsoft 365 Copilot: Professional Certificate Review - The Best React Courses in 2026, Ranked and Reviewed ## Explore All Course Categories Not sure what to learn next? 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Be the first to share your experience! ## FAQs What are the prerequisites for Professional Skills: Workplace Communication Course? No prior experience is required. Professional Skills: Workplace Communication Course is designed for complete beginners who want to build a solid foundation in Business & Management. It starts from the fundamentals and gradually introduces more advanced concepts, making it accessible for career changers, students, and self-taught learners. Does Professional Skills: Workplace Communication Course offer a certificate upon completion? Yes, upon successful completion you receive a specialization certificate from Arizona State University. This credential can be added to your LinkedIn profile and resume, demonstrating verified skills to employers. In competitive job markets, having a recognized certificate in Business & Management can help differentiate your application and signal your commitment to professional development. How long does it take to complete Professional Skills: Workplace Communication Course? The course takes approximately 14 weeks to complete. It is offered as a paid course on Coursera, which means you can learn at your own pace and fit it around your schedule. The content is delivered in English and includes a mix of instructional material, practical exercises, and assessments to reinforce your understanding. Most learners find that dedicating a few hours per week allows them to complete the course comfortably. What are the main strengths and limitations of Professional Skills: Workplace Communication Course? Professional Skills: Workplace Communication Course is rated 7.6/10 on our platform. Key strengths include: curriculum designed by experienced asu faculty with real-world teaching expertise; focus on practical application through peer-reviewed assignments and speaking exercises; covers often-overlooked topics like emotional intelligence and psychological safety. Some limitations to consider: limited depth in advanced rhetorical techniques or persuasive speaking; some content may feel repetitive for experienced communicators. Overall, it provides a strong learning experience for anyone looking to build skills in Business & Management. How will Professional Skills: Workplace Communication Course help my career? Completing Professional Skills: Workplace Communication Course equips you with practical Business & Management skills that employers actively seek. The course is developed by Arizona State University, whose name carries weight in the industry. The skills covered are applicable to roles across multiple industries, from technology companies to consulting firms and startups. Whether you are looking to transition into a new role, earn a promotion in your current position, or simply broaden your professional skillset, the knowledge gained from this course provides a tangible competitive advantage in the job market. Where can I take Professional Skills: Workplace Communication Course and how do I access it? Professional Skills: Workplace Communication Course is available on Coursera, one of the leading online learning platforms. You can access the course material from any device with an internet connection — desktop, tablet, or mobile. The course is paid, giving you the flexibility to learn at a pace that suits your schedule. All you need is to create an account on Coursera and enroll in the course to get started. How does Professional Skills: Workplace Communication Course compare to other Business & Management courses? Professional Skills: Workplace Communication Course is rated 7.6/10 on our platform, placing it as a solid choice among business & management courses. Its standout strengths — curriculum designed by experienced asu faculty with real-world teaching expertise — set it apart from alternatives. What differentiates each course is its teaching approach, depth of coverage, and the credentials of the instructor or institution behind it. We recommend comparing the syllabus, student reviews, and certificate value before deciding. What language is Professional Skills: Workplace Communication Course taught in? Professional Skills: Workplace Communication Course is taught in English. Many online courses on Coursera also offer auto-generated subtitles or community-contributed translations in other languages, making the content accessible to non-native speakers. The course material is designed to be clear and accessible regardless of your language background, with visual aids and practical demonstrations supplementing the spoken instruction. Is Professional Skills: Workplace Communication Course kept up to date? Online courses on Coursera are periodically updated by their instructors to reflect industry changes and new best practices. Arizona State University has a track record of maintaining their course content to stay relevant. We recommend checking the "last updated" date on the enrollment page. Our own review was last verified recently, and we re-evaluate courses when significant updates are made to ensure our rating remains accurate. Can I take Professional Skills: Workplace Communication Course as part of a team or organization? Yes, Coursera offers team and enterprise plans that allow organizations to enroll multiple employees in courses like Professional Skills: Workplace Communication Course. Team plans often include progress tracking, dedicated support, and volume discounts. This makes it an effective option for corporate training programs, upskilling initiatives, or academic cohorts looking to build business & management capabilities across a group. What will I be able to do after completing Professional Skills: Workplace Communication Course? After completing Professional Skills: Workplace Communication Course, you will have practical skills in business & management that you can apply to real projects and job responsibilities. You will be prepared to pursue more advanced courses or specializations in the field. 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