The CompTIA A+ 1102 is the second of two core exams required to earn the globally recognized CompTIA A+ certification, a foundational credential for launching a career in IT support and technical services. As part of the 220-1100 series, the A+ 1102 exam (officially known as Core 2) tests practical knowledge in operating systems, security, software troubleshooting, and operational procedures. Designed for aspiring IT professionals, this certification validates essential technical skills needed to configure, maintain, and secure devices across a variety of platforms and environments. Passing both 220-1101 and 220-1102 earns candidates the full CompTIA A+ certification, which is vendor-neutral, highly respected by employers, and often a prerequisite for entry-level IT roles such as help desk technician, desktop support specialist, and field service technician. With flexible online learning options, self-paced study materials, and strong return on investment (ROI), the CompTIA A+ 1102 exam is a strategic first step in building a successful IT career.
What Is the CompTIA A+ 1102 Exam?
Top Courses Related to This Guide
The CompTIA A+ 1102, officially titled "CompTIA A+ Core 2 (220-1102)," is one of two required exams for the complete CompTIA A+ certification. While the 220-1101 exam focuses on hardware, networking, and mobile devices, the 1102 exam emphasizes software-centric topics, including operating systems, security best practices, cloud computing, and operational procedures. Administered by CompTIA (Computing Technology Industry Association), this exam is designed for individuals with 6–12 months of hands-on IT experience or equivalent training.
The 220-1102 exam consists of 90 questions, including multiple choice and performance-based items, and lasts 90 minutes. Candidates must achieve a passing score of 700 (on a scale of 100–900) to earn credit. The exam is available through Pearson VUE testing centers and online proctoring, making it accessible to learners worldwide. As a vendor-neutral certification, it ensures broad applicability across Windows, macOS, Linux, iOS, and Android environments—essential for modern IT support roles.
Key Domains Covered in the CompTIA A+ 1102
The 220-1102 exam is structured around six core domains, each contributing a specific percentage to the overall score. Understanding these domains is crucial for effective preparation:
- Operating Systems (31%): Covers installation, configuration, and management of Windows, macOS, Linux, iOS, and Android. This includes understanding file systems, command-line tools, and OS features.
- Security (25%): Focuses on endpoint protection, data encryption, authentication methods, and secure browsing. Candidates must understand malware types, firewall configurations, and best practices for user access control.
- Software Troubleshooting (22%): Addresses common issues in Windows and other OS environments, including application errors, boot failures, and connectivity problems. This section emphasizes diagnostic methodology and resolution techniques.
- Operational Procedures (12%) : Covers documentation, change management, disaster recovery, and safety protocols. This domain ensures candidates understand how to work professionally and securely in real-world IT environments.
- Virtualization and Cloud Concepts (10%): Introduces cloud models (IaaS, PaaS, SaaS), virtual machine management, and remote access solutions. This section reflects the growing importance of cloud-based infrastructure in modern IT.
These domains are aligned with current industry demands, ensuring that certified professionals are equipped to handle real-world challenges in help desk and technical support roles.
How the CompTIA A+ 1102 Fits into the Full A+ Certification
The CompTIA A+ certification is earned only after passing both the 220-1101 (Core 1) and 220-1102 (Core 2) exams. While 1101 emphasizes hardware, networking, and mobile devices, the 1102 exam completes the credential by testing software, security, and support methodologies. Together, these exams provide a comprehensive foundation in IT support.
Unlike single-exam certifications, the two-part A+ structure ensures candidates gain both theoretical knowledge and practical troubleshooting skills. Employers value this dual-exam approach because it demonstrates a well-rounded understanding of end-to-end IT operations. The certification is accredited by ANSI and recognized under the DoD 8570 directive, making it valuable for both civilian and government IT positions.
Once both exams are passed, candidates receive the full CompTIA A+ certification, valid for three years. Recertification can be achieved through continuing education, CompTIA-approved training, or higher-level certifications, promoting lifelong learning in the IT field.
Preparation Resources and Study Paths for A+ 1102
Preparing for the CompTIA A+ 1102 exam requires a mix of structured learning, hands-on practice, and exam readiness testing. Several high-quality resources are available to support candidates:
- Official CompTIA Study Guide: Published by CompTIA and available through authorized partners like Pearson, this guide covers all exam objectives with clear explanations and practice questions.
- CompTIA CertMaster Learn: An interactive online course that includes video lessons, quizzes, and performance-based activities. Priced at around $399, it offers a guided learning path ideal for visual and auditory learners.
- Udemy and Coursera Courses: Platforms like Udemy offer comprehensive A+ prep courses (e.g., "CompTIA A+ 220-1102 Complete Course" by Mike Meyers) for $20–$200, depending on promotions. These are cost-effective for self-paced learners.
- Practice Exams: Websites like ExamCompass and CertBlaster offer free and paid practice tests that simulate the real exam environment. Performance-based questions are especially important to master.
- Labs and Simulations: Tools like CompTIA Labs or Professor Messer’s free YouTube tutorials provide hands-on experience with OS installations, command-line tasks, and security configurations.
Most candidates spend 40–60 hours preparing for the 1102 exam, depending on prior experience. A combination of video instruction, reading, and lab practice is recommended for optimal results.
Exam Logistics: Cost, Duration, and Difficulty
The CompTIA A+ 1102 exam has a fixed cost of $246 USD per attempt, administered through Pearson VUE. This fee is consistent globally, though some training providers bundle it with course materials. Students and military personnel may qualify for discounts through CompTIA’s Academic or Veterans programs.
The exam duration is 90 minutes, with no scheduled breaks. Candidates must manage their time carefully, especially on performance-based questions that require interacting with simulated environments. The difficulty level is considered moderate, with most test-takers rating it a 6–7 out of 10. Success depends heavily on practical experience and familiarity with troubleshooting workflows.
It’s important to note that passing scores are scaled, meaning the number of correct answers needed can vary slightly based on question complexity. Retakes are allowed, but a 14-day waiting period applies between attempts. Many candidates pass on their first try with adequate preparation, especially if they’ve completed hands-on labs or internships.
Career Outcomes After Earning CompTIA A+ 1102
Earning the full CompTIA A+ certification (after passing both 1101 and 1102) opens doors to numerous entry-level IT positions. According to CompTIA’s job market analysis, A+ is the most requested certification for IT support roles, with over 100,000 job postings annually mentioning it.
Common job titles include:
- Help Desk Technician
- Desktop Support Analyst
- Technical Support Specialist
- Field Service Technician
- IT Support Administrator
These roles are available in diverse industries—healthcare, education, finance, and government—making the certification highly transferable. Many organizations, including Dell, HP, and the U.S. Department of Defense, either require or strongly prefer A+ certification for technical staff.
Salaries for A+ holders vary by region and experience but typically range from $45,000 to $65,000 annually in the U.S. Entry-level technicians with A+ often see rapid career progression, especially when combined with additional certifications like Network+ or Security+.
Return on Investment (ROI) of the CompTIA A+ 1102 Certification
The CompTIA A+ certification offers one of the highest returns on investment among entry-level IT credentials. The total cost to earn both exams (1101 and 1102) is approximately $492 for exam fees alone. Adding study materials (books, courses, labs) brings the total investment to $600–$1,000 for most self-funded learners.
Considering the average salary increase after certification—often $10,000 or more—the payback period is typically less than one year. Additionally, many employers reimburse certification costs or offer bonuses for certified employees, further improving ROI.
From a career development perspective, A+ serves as a critical stepping stone. It satisfies prerequisites for higher-paying roles and certifications, such as:
- CompTIA Network+
- CompTIA Security+
- Microsoft MD-100 (Windows Client)
- Google IT Support Professional Certificate (Coursera)
For career changers or recent graduates, A+ provides immediate credibility and a competitive edge in the job market. Its vendor-neutral nature ensures broad recognition, while its practical focus aligns with real-world job tasks.
Online Learning Advantages for A+ 1102 Candidates
One of the biggest advantages of pursuing the CompTIA A+ 1102 today is the abundance of high-quality online learning options. Unlike traditional classroom settings, online platforms offer flexibility, affordability, and access to expert instructors from anywhere in the world.
Platforms like Coursera, edX, and LinkedIn Learning host full A+ preparation tracks, including video lectures, quizzes, and downloadable resources. For example, the Google IT Support Professional Certificate on Coursera covers all A+ exam objectives and prepares learners for both 1101 and 1102. This program costs $39/month and can be completed in about six months at a part-time pace.
Additionally, free resources such as Professor Messer’s YouTube channel and the CompTIA CertMaster Practice tool provide accessible entry points for budget-conscious learners. Online forums like Reddit’s r/CompTIA and TechExams.net offer peer support, study tips, and moral encouragement.
With remote work and digital transformation accelerating, online learning has become the standard for IT certification prep. Candidates can study at their own pace, revisit difficult topics, and simulate exam conditions—all without commuting or rigid schedules.
Frequently Asked Questions (FAQ)
Do I need to pass 220-1101 before taking 1102?
No, you can take the 220-1101 and 220-1102 exams in any order. However, most candidates recommend starting with 1101 since it covers foundational hardware and networking concepts that support the software-focused topics in 1102.
How long does it take to prepare for the A+ 1102 exam?
Most candidates spend 40–60 hours of study time over 4–8 weeks. Those with prior IT experience may prepare in less time, while beginners should allow additional weeks for hands-on practice.
Is the A+ 1102 exam adaptive or linear?
The A+ 1102 is a linear exam, meaning all candidates receive the same set of questions in a fixed format. It is not adaptive like some other certification exams.
Can I take the A+ 1102 exam online?
Yes, the exam is available through Pearson VUE’s online proctoring service. You can schedule and take the test from home or office, provided you meet the technical and environmental requirements.
What jobs can I get with just the 1102 exam passed?
While the full CompTIA A+ certification requires both 1101 and 1102, passing only 1102 does not award certification. However, documenting progress toward A+ can still strengthen a resume during job applications.
How often is the A+ 1102 exam updated?
The current version (220-1102) was released in April 2022 and is valid for three years. CompTIA typically updates the A+ series every three years to reflect technological changes.
Are there any prerequisites for the A+ 1102 exam?
No formal prerequisites exist, but CompTIA recommends 6–12 months of hands-on IT experience. Familiarity with basic computer hardware and operating systems is essential for success.
Does the A+ 1102 certification expire?
The full CompTIA A+ certification is valid for three years. To maintain it, candidates must earn 50 Continuing Education (CEU) units through training, certifications, or teaching within that period.