1. Is prior IT experience required to enroll in the IBM IT Support Professional Certificate?

  • No prior IT experience is required.
  • The program is designed for beginners, covering foundational IT support skills.
  • You’ll learn hardware and software troubleshooting, system administration, and customer service.
  • The curriculum includes networking fundamentals, operating system management, and security concepts.
  • Hands-on labs and real-world scenarios ensure practical experience.

Course | Career Focused Learning Platform
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