1. What is the Google IT Support Professional Certificate?

  • It’s a beginner-level, self-paced online certificate co-created by Google and offered on Coursera, requiring no prior IT experience
  • The program comprises 6 courses, packed with video lectures, real-world labs, and hands-on projects designed to teach you core IT support tasks—from computer assembly to network troubleshooting and customer service fundamentals
  • Most learners complete it in 3 to 6 months with a commitment of around 10 hours per week

Course | Career Focused Learning Platform
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