2. Does the course teach real tools or just content principles?

  • It emphasizes content frameworks and strategy models (like empathy maps and the 7A framework) over software.
  • You’ll learn to plan and structure content, not operate publishing platforms or CMS tools directly.
  • The course introduces metrics and measurement concepts—but doesn’t walk you through specific analytics platforms.
  • That said—knowing the strategy helps you select the right tool later; the course lets you focus on “why,” not “which button to click.”

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