You’ll learn key professional communication skills across five focused modules:
- Communicate in Person: Master vocabulary, intonation, and deliver an effective “elevator pitch.”
- Meet and Talk Online: Navigate group discussions, video calls, and online meeting etiquette.
- Powerful Phone Talk: Sharpen pronunciation—especially tricky distinctions like can/can’t and number clarity—for phone calls.
- Keys to a Strong Interview: Practice body language, pronunciation of endings like –ed or –s, and interview responses.
- Put It All Together: Presentations: Create and deliver a polished presentation, integrating all learned skills.
Core skills emphasized include interpersonal communication, pronunciation, public speaking, active listening, cultural sensitivity, and business etiquette.