What will you in How to Become a Workplace Coach: The Fundamentals Course
- Differentiate between managing and coaching to empower team performance
- Apply the GROW model (Goal, Reality, Options, Will) to structure coaching conversations
- Use powerful questioning and active listening to unlock coachee insights and commitment
- Give balanced feedback and foster accountability through follow-up and reflection
- Adapt your coaching style to different personalities and development needs
- Embed a coach-like culture: peer coaching, continuous learning, and psychological safety
Program Overview
Module 1: Foundations of Managerial Coaching
⏳ 30 minutes
Defining coaching vs. mentoring vs. feedback
Benefits of a coaching approach for engagement and performance
Module 2: The GROW Coaching Model
⏳ 45 minutes
Setting clear, measurable goals (G) and exploring current reality (R)
Brainstorming options (O) and securing will/way forward (W)
Module 3: Active Listening & Powerful Questions
⏳ 1 hour
Techniques: reflective listening, summarizing, and silence
Crafting open-ended questions to deepen self-awareness
Module 4: Feedback That Fuels Growth
⏳ 45 minutes
Delivering balanced, behavior-focused feedback using SBI (Situation–Behavior–Impact)
Handling defensiveness and creating a learning mindset
Module 5: Coaching in Practice
⏳ 1 hour
Conducting one-on-one coaching sessions from preparation to action planning
Role-play exercises to build confidence and skill
Module 6: Adapting Your Coaching Style
⏳ 45 minutes
Recognizing coachee readiness and adjusting directive vs. non-directive approaches
Managing challenging conversations and resistance
Module 7: Embedding a Coaching Culture
⏳ 30 minutes
Peer-to-peer coaching frameworks and organizational support
Leveraging huddles and team rituals for continuous skill practice
Module 8: Coaching Metrics & Next Steps
⏳ 30 minutes
Measuring impact: goal achievement, engagement scores, and retention metrics
Sustaining momentum: communities of practice and ongoing development
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Job Outlook
Coaching skills are essential for roles such as Team Lead, People Manager, and Learning & Development Specialist
In demand across industries to drive performance, engagement, and talent retention
Equips you to transition into professional coaching or enhance leadership credibility
Provides a foundation for advanced coach-specific certifications (ICF ACC, PCC)
Specification: How to Become a Workplace Coach: The Fundamentals
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