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The Importance of Listening

A must-take course for marketers looking to turn social media chatter into strategic advantage.

access

Lifetime

level

Beginner

certificate

Certificate of completion

language

English

What will you in the The Importance of Listening Course

  • Understand how to extract valuable insights from social media interactions.

  • Learn to utilize various analytics tools to interpret big data from social platforms.

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  • Gain skills in identifying trends, sentiments, and potential crises through social listening.

  • Enhance content strategies based on data-driven decisions.

Program Overview

1. Big Data and Social Listening
Duration: 1 Week
Learn how massive datasets are collected and processed from social media platforms to identify key audience signals and brand mentions.

2. Tools for Listening
Duration: 1 Week
Explore powerful tools such as Radian6, Lexalytics, Social Gist, and IBM Bluemix for listening and sentiment analysis.

3. Understanding Audience Sentiment
Duration: 1 Week
Analyze and interpret data to uncover public sentiment and user intent. Includes real-world examples and case studies.

4. Crafting Strategy Based on Listening
Duration: 1 Week
Translate listening insights into marketing strategies, campaign adjustments, and crisis management approaches.

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Job Outlook

  • Listening skills are essential for roles in digital marketing, brand strategy, and social analytics.

  • Demand is growing for professionals who can convert online data into actionable marketing insights.

  • Career paths include Social Media Analyst, Digital Strategist, Content Manager, and Brand Monitoring Specialist.

  • These skills are critical in managing online reputation and anticipating public response to brand initiatives.

9.7Expert Score
Highly Recommended
A concise yet powerful course that offers clear, practical knowledge for marketers, strategists, and data-driven professionals in the digital space.
Value
9.3
Price
9.5
Skills
9.7
Information
9.6
PROS
  • Real-world case studies and examples.
  • Introduction to multiple industry-standard analytics tools.
  • Taught by experienced instructors from a leading university.
  • Quick course with high relevance to current marketing practices.
CONS
  • Requires basic familiarity with digital marketing.
  • Advanced tools may require separate deep dives beyond course coverage.

Specification: The Importance of Listening

access

Lifetime

level

Beginner

certificate

Certificate of completion

language

English

Course | Career Focused Learning Platform
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