What will you in Understanding and Developing Emotional Intelligence Course
Increase self-awareness by identifying your emotional triggers and habitual responses
Practice self-regulation techniques to manage stress, anxiety, and impulsive reactions
Cultivate empathy through active listening and perspective-taking exercises
Enhance social skills: clear communication, conflict resolution, and relationship building
Leverage emotional intelligence to boost leadership effectiveness and team performance
Program Overview
Module 1: Introduction to Emotional Intelligence
⏳ 30 minutes
Defining EQ vs. IQ and its impact on personal and professional success
The neuroscience behind emotions and behavior patterns
Module 2: Self-Awareness Foundations
⏳ 45 minutes
Identifying core values, strengths, and blind spots with reflective exercises
Journaling techniques for tracking mood and recognizing emotional cycles
Module 3: Self-Management Strategies
⏳ 45 minutes
Breath-work, mindfulness, and pause-and-reflect methods to interrupt reactive habits
Goal-setting frameworks to align emotional responses with desired outcomes
Module 4: Developing Empathy & Social Awareness
⏳ 45 minutes
Active listening drills: mirroring, summarizing, and asking open-ended questions
Reading verbal and nonverbal cues to anticipate needs and adapt your approach
Module 5: Relationship Management & Influence
⏳ 45 minutes
Constructive feedback models (DESC, SBI) and timing best practices
Building rapport and trust through authenticity and consistency
Module 6: Applying EQ in the Workplace
⏳ 30 minutes
Leading with emotional intelligence: fostering psychological safety and collaboration
Handling difficult conversations, change management, and stakeholder buy-in
Module 7: Creating Lasting Habits
⏳ 30 minutes
Daily and weekly routines to reinforce EQ skills (check-ins, peer coaching)
Measuring progress with self-assessments and feedback loops
Get certificate
Job Outlook
Emotional intelligence is a key differentiator for roles such as Team Lead, Project Manager, and People Operations
In demand across customer-facing, leadership, and high-stress roles to improve engagement, reduce turnover, and drive innovation
Empowers you to excel in negotiations, performance reviews, and cross-functional collaboration
Provides a foundation for advanced certifications in coaching, leadership development, and organizational psychology
Specification: Understanding and Developing Emotional Intelligence
|
