What will you learn in Developing Interpersonal Skills Course
Build stronger workplace relationships through improved communication.
Understand emotional intelligence and its impact on collaboration.
Develop active listening, feedback, and conflict resolution skills.
Enhance your ability to collaborate in teams and lead with empathy.
Program Overview
Module 1: Introduction to Interpersonal Skills
⏱️ 1 week
Topics: Defining interpersonal skills, communication frameworks
Hands-on: Self-assessment of current interpersonal skill level
Module 2: Emotional Intelligence & Self-Awareness
⏱️ 1 week
Topics: Self-awareness, empathy, emotional control
Hands-on: Reflective exercises, identifying emotional triggers
Module 3: Active Listening & Feedback
⏱️ 1 week
Topics: Listening types, giving and receiving feedback
Hands-on: Practice sessions, real-world scenarios
Module 4: Conflict Management & Collaboration
⏱️ 1 week
Topics: Conflict types, resolution strategies, team dynamics
Hands-on: Conflict role-play simulations, group decision-making
Module 5: Building Workplace Relationships
⏱️ 1 week
Topics: Trust, influence, rapport-building techniques
Hands-on: Strategy design for effective team interaction
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Job Outlook
High demand for soft skills in every industry.
Strong interpersonal skills boost leadership and promotion potential.
Commonly required in HR, management, sales, customer service, and healthcare.
Average salary uplift for professionals with strong people skills.
Specification: Developing Interpersonal Skills
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