What will you learn in Salesforce Admin 201 Certification Training Course
Grasp core Salesforce concepts and cloud fundamentals: SaaS/PaaS/IaaS models, multi-tenant architecture, and Force.com platform basics
Build and customize data models: standard vs. custom objects, fields, relationships, lookup filters, and Schema Builder
Implement robust security: org-, object-, record-, and field-level security, profiles, permission sets, sharing rules, and login policies
Automate business processes declaratively: validation rules, formula fields, roll-up summaries, workflow rules, approvals, and Lightning Process Builder
Program Overview
Module 1: Introduction to Cloud Computing & SFDC
⏳ 2 hours
Topics: Cloud service/deployment models, Force.com platform overview, metadata-driven architecture
Hands-on: Sign up for a free org, explore SF1 features and the Student App demo
Module 2: Building Blocks of Force.com Platform
⏳ 2 hours
Topics: Orgs, editions, licenses, MVC pattern, basic data and security models
Hands-on: Create custom apps, define basic data model for Student Master and Grades
Module 3: Data Model, Objects & Relationships
⏳ 2 hours
Topics: Standard/custom objects, field types, dependencies, lookup vs. master-detail, schema builder
Hands-on: Build custom objects and relationships, configure search layouts
Module 4: Security Model & Features
⏳ 2 hours
Topics: Profiles, permission sets, password policies, IP restrictions, session settings
Hands-on: Configure profiles and permission sets; apply field-level security
Module 5: Record- & Object-Level Sharing
⏳ 2 hours
Topics: Org-wide defaults, role hierarchy, sharing rules, manual and Apex sharing
Hands-on: Implement record-level access for the Student App scenario
Module 6: Business Logic & Data Quality
⏳ 2 hours
Topics: Formula fields, validation rules, roll-up summary fields, record types, page layouts
Hands-on: Enforce data integrity with validation rules and create roll-up summaries
Module 7: Business Process Automation
⏳ 2 hours
Topics: Workflow rules and actions, time-based workflows, approval processes, Process Builder
Hands-on: Design and deploy an approval process for event registrations
Module 8: Sales Cloud Configuration
⏳ 2 hours
Topics: Lead management, web-to-lead, campaigns, accounts, contacts, opportunities, price books
Hands-on: Configure lead auto-response, assignment rules, and build a sales pipeline
Module 9: Service Cloud Configuration
⏳ 2 hours
Topics: Case management, Web2Case/Email2Case, assignment/escalation rules, solutions, knowledge, communities
Hands-on: Automate case routing and build a basic knowledge base
Module 10: Data Handling & Processing
⏳ 2 hours
Topics: Import Wizard vs. Data Loader, export/backup, upsert/delete operations, External IDs
Hands-on: Load and backup sample data; perform upsert and hard-delete operations
Module 11: Reports & Dashboards
⏳ 2 hours
Topics: Report types, folders, filters, charts, dashboards, dynamic dashboards, joined reports
Hands-on: Build summary, matrix, and joined reports; assemble a dynamic dashboard
Module 12: Mobile & Collaboration Tools
⏳ 2 hours
Topics: Salesforce1, Lightning App Builder, SalesforceA, Outlook integration, Chatter, AppExchange
Hands-on: Create a Lightning mobile app, sync with Outlook, and customize Chatter feeds
Get certificate
Job Outlook
Salesforce Administrator: Average salary $89,720/year — manage and optimize Salesforce environments
Salesforce App Builder: $90,000–$120,000/year — design custom applications on the Salesforce platform
Sales Operations Analyst: $75,000–$100,000/year — leverage Salesforce data for revenue and process insights
Salesforce Consultant: $100,000–$140,000/year — architect and deploy end-to-end Salesforce solutions
Specification: Salesforce Admin 201 Certification Training
|
