What will you in Salesforce Certified Administrator Training (Jan 2025) Course
- Configure Salesforce to optimize business processes and user productivity.
- Manage users, security settings, and data access using profiles and permission sets.
- Customize objects, fields, page layouts, and record types to tailor the CRM.
- Automate processes with workflow rules, Process Builder, and approval processes.
- Build reports, dashboards, and analytics to drive data-driven decisions.
- Maintain data quality with import tools, duplicate management, and validation rules.
Program Overview
Module 1: Salesforce Fundamentals & Setup
⏳ 1 hour
Navigate the Lightning Experience interface and key setup pages.
Understand org configuration, company profile, and user management basics.
Configure locale, business hours, and currency settings.
Module 2: User Management & Security
⏳ 1 hour
Create and manage users, roles, profiles, and permission sets.
Set up role hierarchy, sharing rules, and manual sharing.
Implement field- and object-level security to protect sensitive data.
Module 3: Standard & Custom Objects
⏳ 1.5 hours
Explore standard objects (Accounts, Contacts, Leads, Opportunities).
Create custom objects, fields, and relationships (lookup vs. master-detail).
Configure page layouts, compact layouts, and record types.
Module 4: Sales & Service Automation
⏳ 1.5 hours
Automate lead conversion, opportunity management, and case assignment.
Build workflow rules, email alerts, and time-based actions.
Use Process Builder for more complex, multi-step automations.
Module 5: Data Management & Quality
⏳ 1 hour
Import and export data with Data Loader and Data Import Wizard.
Configure validation rules and duplicate management settings.
Perform mass updates and learn data backup best practices.
Module 6: Reports & Dashboards
⏳ 1.5 hours
Create tabular, summary, matrix, and joined reports.
Use report filters, cross-filters, buckets, and custom report types.
Design dynamic dashboards with components, gauges, charts, and tables.
Module 7: Process Automation & Approval Processes
⏳ 1 hour
Build multi-step approval processes with assigned approvers and email notifications.
Use Flow Builder for declarative flows and complex logic.
Debug and troubleshoot automation with error logs and debug logs.
Module 8: Mobile & AppExchange
⏳ 45 minutes
Customize Salesforce Mobile App navigation and actions.
Install and configure AppExchange packages for extended functionality.
Understand considerations for mobile-first design.
Module 9: Exam Strategy & Mock Questions
⏳ 45 minutes
Review the ADM 201 exam guide and weighting of topics.
Practice with sample questions and detailed explanations.
Learn test-taking tips, time-management, and question analysis techniques.
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Job Outlook
- High Demand Roles: Salesforce Administrator, CRM Analyst, Business Systems Analyst.
- Salary Potential: ₹6–20 LPA in India; $70 K–$100 K annually in the U.S.
- Growth Areas: Lightning Migration, Salesforce Automation (Flows), and Integration with third-party systems.
- Career Impact: ADM 201 certification is a foundational credential that boosts employability and progression to Advanced Administrator and Consultant roles.
Specification: Salesforce Certified Administrator Training (Jan 2025)
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