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Improving Communication Skills

A prestigious yet practical communication toolkit that delivers Ivy League strategies for professional writing and speaking success.

access

Lifetime

level

Beginner

certificate

Certificate of completion

language

English

What you will learn in Improving Communication Skills Course

  • Persuasive business writing techniques
  • Executive-level presentation skills
  • Audience analysis and adaptation
  • Storytelling for professional impact

  • Email and report optimization
  • Data visualization principles
  • Cross-cultural communication strategies

Program Overview

Business Writing Mastery

⏱️ 2 weeks

  • Covers document structure, tone adjustment, and clarity principles.
  • Includes Fortune 500 memo analyses and rewrite exercises.

High-Stakes Presentations

⏱️ 2 weeks

  • Focuses on slide design, vocal delivery, and Q&A handling.
  • Features TED Talk breakdowns and virtual presentation simulations.

Persuasion Frameworks

⏱️ 2 weeks

  • Teaches rhetorical strategies, evidence organization, and call-to-action crafting.
  • Includes investor pitch deconstructions.

Leadership Communication

⏱️ 2 weeks

  • Examines meeting facilitation, difficult conversations, and executive presence.
  • Features CEO communication case studies.

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Job Outlook

  • Professional value: Critical for promotion readiness
  • Salary potential: Strong communicators earn 20% more
  • Industry demand: Top skill across all business functions
  • Certification benefit: Wharton credential recognition
9.7Expert Score
Highly Recommended
Master Wharton's proven frameworks for persuasive business writing, presentations, and leadership communication.
Value
9.5
Price
9.6
Skills
9.8
Information
9.7
PROS
  • Wharton faculty instruction
  • Real C-suite examples
  • Downloadable templates
  • Virtual speech analysis
CONS
  • Requires practice application
  • Limited creative writing focus
  • Advanced for beginners

Specification: Improving Communication Skills

access

Lifetime

level

Beginner

certificate

Certificate of completion

language

English

FAQs

  • Discover effective strategies for cooperation, competition, and when to use each.
  • Dive into building trust through vulnerability, rapport, warmth, and shared goals.
  • Learn to detect deception and respond appropriately, and master the art of sincere apologies.
  • Explore techniques for clear, persuasive messaging, active listening, asking thoughtful questions, and selecting the right medium.
  • Build goal-setting skills to improve communication outcomes while avoiding overly ambitious plans.
  • The course is beginner-level, with no prior experience required, and flexible pace.
  • It takes approximately 9 hours total to complete across 4 modules, including assessments and quizzes.
  • Learners will see a high satisfaction rate—about 96% like the course.
  • No prerequisites are required for this course—it’s designed to be accessible to all.
  • All learners start with the basics but delve quickly into real-world communication dynamics.
  • Taught by Maurice Schweitzer, professor at the University of Pennsylvania’s Wharton School.
  • The course is part of the well-regarded Achieving Personal and Professional Success specialization.
  • Highly rated: around 4.7 out of 5, with over 169,000 learners enrolled.
  • Yes—a shareable certificate of completion is offered.
  • You can audit for free, or enroll fully for graded assessments and certification.
  • Available in 22+ languages, and included in Coursera Plus.
Course | Career Focused Learning Platform
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