AI for Executives: AI for Customer Relationship Management Course
by Coursera
Learn how AI transforms customer relationship management. Gain executive-level insights into personalization, churn prediction, and data-driven engagement without coding.
Why this course
- Covers AI in CRM with zero coding required, ideal for non-technical executives
- Focuses on real-world applications like churn prediction and sentiment analysis
- Teaches integration of multiple data types for richer customer insights
- Provides strategic frameworks for scaling AI-powered customer engagement
- Offered by Khalifa University, a reputable academic institution
