Call Center Customer Service Course
by Coursera
Learn essential call center skills with this free Coursera course from CVS Health. Master data entry, customer privacy, and voice communication techniques.
Why this course
- Practical focus on real-world call center tasks like data entry and privacy
- Authentic examples of customer interactions for applied learning
- Developed by CVS Health, a major healthcare provider with industry expertise
- Free to audit, making it accessible for job seekers and career changers
