Customer Service Essentials: 20 Skills for Happy Clients Course
by Coursera
Learn 20 essential customer service skills in 90-second lessons. Boost confidence, reduce stress, and improve client satisfaction with practical techniques.
Why this course
- Highly practical 90-second lessons ideal for busy frontline workers
- Focuses on real-world skills like conflict resolution and service recovery
- Builds confidence and reduces stress in high-pressure environments
- Easy to integrate into daily shifts or training schedules
