Data Collection: Online, Telephone and Face-to-face Course
by Coursera
Explore how online, telephone, and face-to-face data collection methods affect survey quality and errors in this University of Michigan course on Coursera.
Why this course
- Comprehensive review of survey error types and their relationship to data collection methods
- Evidence-based approach drawing from academic research on mode effects
- Helps learners critically assess trade-offs in survey design decisions
- Covers practical implications for data quality across multiple modes
