Sales and CRM Overview Course
by Coursera
Learn sales and CRM fundamentals with Salesforce on Coursera. Beginner-friendly course for aspiring sales operations specialists. Free to audit.
Why this course
- Perfect for absolute beginners with no CRM or sales background
- Clear, structured introduction to Salesforce and CRM concepts
- Provides a foundation for entry-level sales and operations roles
- Part of a larger Salesforce learning pathway on Coursera
