Technical Support Fundamentals Course
by Coursera
A comprehensive beginner course by Google on Coursera teaching IT fundamentals—hardware, OS, networking, software, troubleshooting, and customer service.
Why this course
- High-quality content produced by Google with interactive video, labs, and quizzes.
- Covers essential IT areas: hardware, OS, networking, troubleshooting, customer service.
- Well-structured modules with hands-on, realistic scenarios (Qwiklabs-like).