Business English: Management and Leadership Course Syllabus

Overview: This course is designed to help learners develop essential Business English communication skills within the context of management and leadership. Through six structured modules, each requiring approximately 6 hours of engagement, learners will build practical competencies in team development, meetings, telephone conferences, professional email writing, and leadership. The course combines video instruction, readings, assignments, and peer reviews to reinforce learning. With a total time commitment of about 36 hours, the program concludes with a final project that integrates all acquired skills. Lifetime access ensures flexibility for learners to progress at their own pace.

Module 1: Staffing and Hiring Decisions

Estimated time: 6 hours

• Identifying team needs and job requirements
• Conducting professional job interviews in English
• Evaluating candidates with clear communication
• Discussing hiring decisions with integrity and respect
• Using appropriate language for onboarding new employees

Module 2: Managing Meetings

Estimated time: 6 hours

• Planning and scheduling professional meetings
• Creating effective agendas in English
• Leading discussions with clarity and confidence
• Participating actively and respectfully in meetings
• Summarizing outcomes and action items clearly

Module 3: Telephone Conferences

Estimated time: 6 hours

• Preparing for telephone conferences in business settings
• Using clear and concise language on calls
• Managing group dynamics over the phone
• Handling technical issues and interruptions professionally
• Following up after conference calls with precision

Module 4: Professional Email Writing

Estimated time: 6 hours

• Drafting clear and professional business emails
• Structuring emails for readability and impact
• Using appropriate tone and formality in email communication
• Responding to inquiries and feedback effectively
• Proofreading and editing emails for accuracy

Module 5: Leadership and Team Building

Estimated time: 6 hours

• Exploring different leadership styles in English contexts
• Building trust and collaboration within teams
• Communicating vision and goals clearly
• Providing constructive feedback in English
• Promoting a culture of respect and integrity

Module 6: Final Project

Estimated time: 6 hours

• Analyzing a real-world business scenario
• Applying communication skills across management contexts
• Submitting a comprehensive project demonstrating mastery

Prerequisites

• Basic proficiency in English
• Interest in management or leadership roles
• Familiarity with common business concepts

What You'll Be Able to Do After

• Recruit and train a professional team using clear and respectful communication
• Manage and participate in well-organized, productive meetings
• Conduct efficient and professional telephone conferences
• Write concise, professional, and effective business emails
• Apply leadership techniques to build cohesive and high-performing teams