AI-powered Customer Intelligence with Microsoft Copilot Course
by Coursera
Learn how to use Microsoft Copilot's generative AI for customer insights, segmentation, and engagement in marketing, sales, and service roles.
Why this course
- Practical focus on real-world customer intelligence applications using Copilot
- Well-structured modules that build from foundational to applied concepts
- High relevance for marketing, sales, and customer service professionals
- Teaches actionable AI skills applicable across industries
