Design Thinking: Discovery Tools Course
by Coursera
Review of Coursera's Design Thinking: Discovery Tools course from University of Virginia. Learn stakeholder mapping, personas, and ethnographic research.
Why this course
- Covers foundational discovery tools used in top design organizations
- Teaches practical methods like journey mapping and persona creation
- Developed by the Darden School of Business, ensuring academic rigor
- Emphasizes real-world observation over self-reported customer feedback
