Generative AI in Customer Service Operations Training Course
by Coursera
Learn Generative AI for customer service on Coursera. Automate support, build chatbots, and personalize experiences with Simplilearn.
Why this course
- Comprehensive coverage of Generative AI applications in customer service
- Practical focus on chatbots, virtual assistants, and workflow automation
- Addresses ethical implications and responsible AI use
- Designed by Simplilearn with industry-aligned learning outcomes
