ITIL 4 Awareness Course
by Coursera
Learn the fundamentals of ITIL 4 with this free online course. Understand IT service management best practices and how to create value in IT organizations.
Why this course
- Clear and structured introduction to ITIL 4 fundamentals
- Highly accessible for beginners with no prior ITIL experience
- Free to audit, making it an excellent entry point for learners on a budget
- Well-organized modules that build foundational understanding progressively
