ITIL 4: Core Principles and Components Course
by Coursera
Review of Coursera's ITIL 4: Core Principles and Components course by Logical Operations. Learn key ITSM concepts, certification value, and skills gained.
Why this course
- Clear breakdown of ITIL 4 guiding principles with practical examples
- Well-organized modules that build conceptual understanding progressively
- Strong focus on real-world application of service value chain components
- Emphasis on continual improvement aligns with modern DevOps practices
