Negotiation and Ethical Practices in Account Management Course
by Coursera
Master negotiation and ethics in account management with Microsoft on Coursera. Learn AI use, compliance, and client engagement strategies.
Why this course
- Makes ethical decision-making actionable in real-world client scenarios
- Provides structured negotiation frameworks applicable across industries
- Integrates AI responsibly, addressing modern sales technology concerns
- Backed by Microsoft’s industry expertise and practical insights
