# Professional Selling: Step 3 - Become a High-P… Review (2026) — 7.6/10 > Independent review of Professional Selling: Step 3 - Become a High-Performer on Coursera. Rated 7.6/10 by our editorial team. Pros, cons, price, and top alte… Business & Management Courses Professional Selling: Step 3 - Become a High-Performer ![Professional Selling: Step 3 - Become a High-Performer](/api/media/file/hero/professional-selling-step-3-become-a-high-performer-course.webp?v=2?width=800) # Professional Selling: Step 3 - Become a High-Performer Course — Review (7.6/10) This course delivers a clear, structured approach to mastering the sales call lifecycle, from preparation to follow-up. It effectively builds foundational skills for aspiring sales professionals. Whil... Explore This Course 🎟️ Coursera Discount Offer Explore This Course Professional Selling: Step 3 - Become a High-Performer is a 8 weeks online beginner-level course on Coursera by Kennesaw State University that covers business & management. This course delivers a clear, structured approach to mastering the sales call lifecycle, from preparation to follow-up. It effectively builds foundational skills for aspiring sales professionals. While practical, it lacks advanced negotiation tactics and real-time feedback mechanisms. Best suited for beginners seeking a methodical sales framework. We rate it 7.6/10. ## Prerequisites No prior experience required. This course is designed for complete beginners in business & management. ## Pros - Clear, step-by-step breakdown of the sales call process from start to finish - Emphasis on building trust and long-term customer relationships - Practical modules that align with real-world sales scenarios - Created by a reputable university, ensuring academic rigor ## Cons - Limited coverage of advanced sales techniques like negotiation or closing - No interactive role-play or peer feedback components - Some content may feel repetitive for experienced salespeople ## Professional Selling: Step 3 - Become a High-Performer Course Review Platform: Coursera Instructor: Kennesaw State University Updated May 6, 2026·Editorial Standards·How We Rate ## What will you learn in Professional Selling: Step 3 - Become a High-Performer course - Master the end-to-end process of planning and executing a successful sales call - Develop skills to build trust and long-term relationships with prospects - Learn how to identify and leverage opportunities to connect meaningfully with customers - Understand the importance of follow-up in securing and nurturing client relationships - Gain foundational knowledge required of high-performing sales professionals ### Program Overview ### Module 1: Preparing for the Sales Call 2 weeks - Understanding the prospect's needs - Researching the client and industry - Setting clear objectives for the call ### Module 2: Executing the Sales Call 2 weeks - Opening the conversation effectively - Asking powerful discovery questions - Presenting value propositions tailored to the client ### Module 3: Building Trust and Rapport 2 weeks - Active listening techniques - Aligning solutions with customer goals - Handling objections professionally ### Module 4: Follow-Up and Relationship Management 2 weeks - Creating effective follow-up strategies - Using CRM tools to track interactions - Turning one-time clients into long-term partners ### Get certificate #### Job Outlook - High demand for skilled sales professionals across industries - Opportunities in B2B, tech sales, and consultative selling roles - Strong earning potential with performance-based compensation ## Editorial Take Professional Selling: Step 3 - Become a High-Performer offers a focused, beginner-friendly curriculum designed to demystify the sales call process. Developed by Kennesaw State University, this course provides a structured pathway for learners to develop essential selling skills rooted in preparation, execution, and relationship-building. While not comprehensive in advanced tactics, it excels in delivering foundational knowledge critical for early-career sales professionals. ### Standout Strengths - Structured Learning Path: The course breaks down the sales call into manageable phases—preparation, execution, rapport-building, and follow-up—making it easy for beginners to follow and apply. Each module builds logically on the previous one, ensuring steady progression. - Emphasis on Trust-Building: Unlike many sales courses that focus solely on closing, this program prioritizes long-term relationship development. Learners are taught to listen actively and align solutions with customer needs, fostering genuine trust. - Academic Rigor: Backed by a recognized university, the content maintains a professional tone and avoids the 'get-rich-quick' pitfalls common in other sales training. This lends credibility and ensures alignment with proven business principles. - Practical Application: Modules include actionable steps for researching prospects, setting call objectives, and crafting follow-up strategies. These tools can be immediately applied in real-world sales environments, enhancing job readiness. - Customer-Centric Approach: The course teaches learners to shift from transactional selling to consultative engagement. By focusing on solving customer problems, graduates are better positioned for sustainable success in modern sales roles. - Clear Module Organization: With four well-defined modules spanning eight weeks, the pacing is manageable for working professionals. Each section includes focused topics that avoid information overload and support incremental learning. ### Honest Limitations - Limited Advanced Content: The course targets beginners and does not delve into advanced negotiation, objection handling beyond basics, or enterprise-level sales strategies. Experienced sellers may find the material too introductory. - No Interactive Practice: Despite covering sales calls, the course lacks role-playing exercises or peer-reviewed assignments. Real-time feedback is missing, which limits skill reinforcement through practice. - Minimal CRM Integration: While CRM use is mentioned in follow-up, the course doesn't provide hands-on training with specific tools like Salesforce or HubSpot. Learners must seek external resources to complement this gap. - Repetition for Veterans: Sales professionals with even minimal experience may find certain concepts repetitive, particularly in the trust-building and active listening sections, which cover widely known best practices. ### How to Get the Most Out of It - Study cadence: Dedicate 3–4 hours per week consistently to complete modules without rushing. Spacing out learning improves retention of communication techniques and planning frameworks. - Parallel project: Apply each module to a real or hypothetical sales scenario. Practice researching prospects and scripting calls to reinforce concepts in a practical context. - Note-taking: Keep a sales playbook journal where you document key takeaways, objection responses, and follow-up templates for future use. - Community: Join Coursera discussion forums to exchange insights with peers. Sharing call experiences can deepen understanding and reveal new perspectives. - Practice: Record mock sales calls with a friend or colleague, then self-evaluate using the course’s success criteria for improvement. - Consistency: Treat each module like a real sales training session—complete assignments on time and review past lessons before advancing. ### Supplementary Resources - Book: 'The Challenger Sale' by Matthew Dixon and Brent Adamson complements the course by introducing advanced customer engagement models beyond basic rapport-building. - Tool: Use free CRM platforms like HubSpot or Zoho to practice logging interactions and tracking follow-ups as taught in Module 4. - Follow-up: Enroll in related courses like 'Negotiation Fundamentals' to build on the foundational skills gained here. - Reference: Download sales call templates and discovery question guides from HubSpot or Salesforce to enhance your preparation workflow. ### Common Pitfalls - Pitfall: Treating the course as passive content rather than a hands-on training. Without applying techniques to real scenarios, retention and skill development suffer significantly. - Pitfall: Skipping the follow-up module, which is critical for long-term success. Many learners undervalue post-call engagement, missing key retention strategies. - Pitfall: Expecting instant mastery. Sales is a skill developed over time; consistent practice beyond the course duration is essential for real improvement. ### Time & Money ROI - Time: At eight weeks with 3–4 hours weekly, the time investment is reasonable for the depth of content. Busy professionals can complete it in about two months without burnout. - Cost-to-value: As a paid course, it offers moderate value. While not the cheapest option, the university-backed structure justifies the price for serious learners seeking credibility. - Certificate: The Course Certificate adds value to resumes, especially for entry-level sales roles where formal training can differentiate candidates. - Alternative: Free sales webinars or YouTube content may cover similar topics, but lack the structured curriculum and academic backing this course provides. ### Editorial Verdict This course fills a crucial gap for beginners entering the sales field by offering a clear, methodical approach to the entire sales call cycle. It stands out for its emphasis on relationship-building and ethical selling practices, moving beyond manipulative tactics to foster genuine customer partnerships. The university affiliation adds academic weight, and the modular design ensures that learners can absorb and apply concepts progressively. While it doesn’t replace hands-on experience, it serves as a reliable foundation for those new to sales or transitioning from unrelated fields. However, experienced professionals may find the content too basic, and the lack of interactive components limits its effectiveness for skill mastery. The course also stops short of teaching advanced techniques like negotiation or multi-threaded enterprise selling. For the target audience—early-career individuals or career changers—it delivers solid value and justifies its price point. We recommend it as a first step in a broader sales development journey, ideally paired with practical experience and supplementary resources. With consistent effort, learners will gain confidence and competence in executing professional sales calls that drive results. ## How Professional Selling: Step 3 - Become a High-Performer Compares | Course | Platform | Rating | Level | Duration | | --- | --- | --- | --- | --- | | Professional Selling: Step 3 - Become a High-Performer | Coursera | 7.6/10 | Beginner | 8 weeks | | Make Passive Income Business: Reselling Digital Portrait | Udemy | 10.0/10 | N/A | N/A | | Lead Management & Sales Stages: A Step-by-Step System | Udemy | 10.0/10 | N/A | N/A | | Negotiation Mastery Win-Win Strategies, Anchoring Persuasion Course | Udemy | 9.8/10 | N/A | N/A | ## Who Should Take Professional Selling: Step 3 - Become a High-Performer? This course is best suited for learners with no prior experience in business & management. It is designed for career changers, fresh graduates, and self-taught learners looking for a structured introduction. The course is offered by Kennesaw State University on Coursera, combining institutional credibility with the flexibility of online learning. Upon completion, you will receive a course certificate that you can add to your LinkedIn profile and resume, signaling your verified skills to potential employers. If you are exploring adjacent fields, you might also consider courses in Agile & Scrum Courses, AI Courses, Arts and Humanities Courses, which complement the skills covered in this course. ### Career Outcomes - Apply business & management skills to real-world projects and job responsibilities - Qualify for entry-level positions in business & management and related fields - Build a portfolio of skills to present to potential employers - Add a course certificate credential to your LinkedIn and resume - Continue learning with advanced courses and specializations in the field ## More Business & Management Courses on Coursera Explore other highly rated courses in business & management available on Coursera to expand your learning path: - OKR Certification: Leadership and Goal Setting Course 9.9/10 - Agile Healthy And Attractive Organizations Course 9.8/10 - Agile Accelerator Navigating Lean Startup Agile And Scrum Course 9.8/10 - Advanced Marketing Analytics Funnels And Dashboarding Course 9.8/10 - Brand Management: Aligning Business, Brand and Behaviour Course 9.8/10 - IBM Business Analyst Professional Certificate Course 9.8/10 - Xbox Product Manager Professional Certificate Course 9.8/10 - Microsoft Program Management Professional Certificate Course 9.8/10 - Adobe Marketing Specialist Professional Certificate Course 9.8/10 - Introduction to Business Specialization Course 9.8/10 ## Top Alternatives on Other Platforms Looking for a different teaching style or approach? These top-rated business & management courses from other platforms cover similar ground: - Make Passive Income Business: Reselling Digital Portrait 10.0/10 Udemy - Lead Management & Sales Stages: A Step-by-Step System 10.0/10 Udemy - Negotiation Mastery Win-Win Strategies, Anchoring Persuasion Course 9.8/10 Udemy - Succeed in the Age of AI: 12 Fast Wins for Leaders 9.8/10 Udemy - Bulletproof Problem Solving Course 9.8/10 Udemy - Excel 2010 Course 9.8/10 Udemy - The Complete Shopify Dropshipping Course 9.7/10 Udemy - Data Quality Masterclass – The Complete Course 9.7/10 Udemy - UiPath 2025 – Level 1 RPA Developer Course 9.7/10 Udemy - The Real Estate Financial Modeling Bootcamp Course 9.7/10 Udemy ## More Courses from Kennesaw State University Kennesaw State University offers a range of courses across multiple disciplines. If you enjoy their teaching approach, consider these additional offerings: - Six Sigma Green Belt Specialization Course 9.7/10 - Six Sigma and the Organization (Advanced) Course 9.7/10 - Career Discovery Specialization Course 9.7/10 - Six Sigma Yellow Belt Specialization Course 9.7/10 - Managing Cybersecurity Specialization 9.7/10 - AI For Marketing Swot Analysis Course 9.5/10 - AI For Professional Communication Course 9.4/10 - AI for Education (Advanced) 8.7/10 View all courses from Kennesaw State University → ## Related Articles & Guides Deepen your understanding with these articles from our editorial team, covering career advice, industry trends, and learning strategies: - Build AI skills with the Google AI Professional Certificate - Python Tutorial: Best Courses to Learn Python in 2026 - CISSP vs CompTIA Security+: Which Cert Should You Pursue? - Coursera Data Analytics Professional Certificate: Worth It in 2026? - Best edX Courses in 2026: Top Picks by Enrollment and Career Value - Best Online Coursera Courses in 2026: What's Actually Worth Your Time - Udemy Online: What the Platform Actually Delivers in 2026 - OKR for Leaders: 7 Best Training Courses Compared (2026) - Generative AI for Marketing with Microsoft 365 Copilot: Professional Certificate Review - The Best React Courses in 2026, Ranked and Reviewed ## Explore All Course Categories Not sure what to learn next? 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Be the first to share your experience! ## FAQs What are the prerequisites for Professional Selling: Step 3 - Become a High-Performer? No prior experience is required. Professional Selling: Step 3 - Become a High-Performer is designed for complete beginners who want to build a solid foundation in Business & Management. It starts from the fundamentals and gradually introduces more advanced concepts, making it accessible for career changers, students, and self-taught learners. Does Professional Selling: Step 3 - Become a High-Performer offer a certificate upon completion? Yes, upon successful completion you receive a course certificate from Kennesaw State University. This credential can be added to your LinkedIn profile and resume, demonstrating verified skills to employers. In competitive job markets, having a recognized certificate in Business & Management can help differentiate your application and signal your commitment to professional development. How long does it take to complete Professional Selling: Step 3 - Become a High-Performer? The course takes approximately 8 weeks to complete. It is offered as a paid course on Coursera, which means you can learn at your own pace and fit it around your schedule. The content is delivered in English and includes a mix of instructional material, practical exercises, and assessments to reinforce your understanding. Most learners find that dedicating a few hours per week allows them to complete the course comfortably. What are the main strengths and limitations of Professional Selling: Step 3 - Become a High-Performer? Professional Selling: Step 3 - Become a High-Performer is rated 7.6/10 on our platform. Key strengths include: clear, step-by-step breakdown of the sales call process from start to finish; emphasis on building trust and long-term customer relationships; practical modules that align with real-world sales scenarios. Some limitations to consider: limited coverage of advanced sales techniques like negotiation or closing; no interactive role-play or peer feedback components. Overall, it provides a strong learning experience for anyone looking to build skills in Business & Management. How will Professional Selling: Step 3 - Become a High-Performer help my career? Completing Professional Selling: Step 3 - Become a High-Performer equips you with practical Business & Management skills that employers actively seek. The course is developed by Kennesaw State University, whose name carries weight in the industry. The skills covered are applicable to roles across multiple industries, from technology companies to consulting firms and startups. Whether you are looking to transition into a new role, earn a promotion in your current position, or simply broaden your professional skillset, the knowledge gained from this course provides a tangible competitive advantage in the job market. Where can I take Professional Selling: Step 3 - Become a High-Performer and how do I access it? Professional Selling: Step 3 - Become a High-Performer is available on Coursera, one of the leading online learning platforms. You can access the course material from any device with an internet connection — desktop, tablet, or mobile. The course is paid, giving you the flexibility to learn at a pace that suits your schedule. All you need is to create an account on Coursera and enroll in the course to get started. How does Professional Selling: Step 3 - Become a High-Performer compare to other Business & Management courses? Professional Selling: Step 3 - Become a High-Performer is rated 7.6/10 on our platform, placing it as a solid choice among business & management courses. Its standout strengths — clear, step-by-step breakdown of the sales call process from start to finish — set it apart from alternatives. What differentiates each course is its teaching approach, depth of coverage, and the credentials of the instructor or institution behind it. We recommend comparing the syllabus, student reviews, and certificate value before deciding. What language is Professional Selling: Step 3 - Become a High-Performer taught in? Professional Selling: Step 3 - Become a High-Performer is taught in English. Many online courses on Coursera also offer auto-generated subtitles or community-contributed translations in other languages, making the content accessible to non-native speakers. The course material is designed to be clear and accessible regardless of your language background, with visual aids and practical demonstrations supplementing the spoken instruction. Is Professional Selling: Step 3 - Become a High-Performer kept up to date? Online courses on Coursera are periodically updated by their instructors to reflect industry changes and new best practices. Kennesaw State University has a track record of maintaining their course content to stay relevant. We recommend checking the "last updated" date on the enrollment page. Our own review was last verified recently, and we re-evaluate courses when significant updates are made to ensure our rating remains accurate. Can I take Professional Selling: Step 3 - Become a High-Performer as part of a team or organization? Yes, Coursera offers team and enterprise plans that allow organizations to enroll multiple employees in courses like Professional Selling: Step 3 - Become a High-Performer. Team plans often include progress tracking, dedicated support, and volume discounts. This makes it an effective option for corporate training programs, upskilling initiatives, or academic cohorts looking to build business & management capabilities across a group. What will I be able to do after completing Professional Selling: Step 3 - Become a High-Performer? After completing Professional Selling: Step 3 - Become a High-Performer, you will have practical skills in business & management that you can apply to real projects and job responsibilities. You will be prepared to pursue more advanced courses or specializations in the field. 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