What will you in GenAI for Professionals: 10x Your Productivity Course
- Understand the fundamentals of Generative AI and its role in IT operations.
- Apply GenAI tools to automate IT workflows, documentation, and scripting.
- Use ChatGPT and Microsoft Copilot to assist in ticket resolution, coding, and reporting.
- Enhance productivity in IT support, DevOps, and infrastructure management.
- Explore real-world applications of GenAI across IT service delivery.
Program Overview
Module 1: Introduction to Generative AI in IT
⏳ 30 minutes
What is Generative AI and its relevance to IT professionals.
Overview of ChatGPT, Copilot, and other GenAI tools in the IT context.
Module 2: IT Support & Ticket Resolution with ChatGPT
⏳ 45 minutes
Using GenAI to assist with troubleshooting and ticket summaries.
Automating knowledge base creation and IT documentation.
Module 3: GenAI for IT Scripting & Automation
⏳ 60 minutes
Generating PowerShell, Bash, and Python scripts using LLMs.
Real-world use cases for configuration and automation tasks.
Module 4: DevOps Efficiency with GenAI
⏳ 60 minutes
Enhancing CI/CD pipelines and infrastructure-as-code with GenAI.
Assisting in Docker, YAML, and Git workflows.
Module 5: Reporting, Documentation & Email Writing
⏳ 45 minutes
Generating IT reports, system logs summaries, and email responses.
Creating SOPs and process documentation using AI.
Module 6: Responsible AI Use in IT Workflows
⏳ 30 minutes
Governance, ethics, and limitations of GenAI in IT.
Maintaining data privacy and avoiding automation pitfalls.
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Job Outlook
- High Demand: IT professionals with GenAI skills are highly sought after in modern tech teams.
- Career Advancement: Enables faster ticket resolution, better reporting, and infrastructure automation.
- Salary Potential: $70K–$130K+ for IT roles with GenAI tool expertise.
- Freelance Opportunities: IT documentation, automation setup, and ChatGPT-based support solutions.
Explore More Learning Paths
Boost your productivity and AI proficiency with these carefully selected programs designed to help professionals leverage generative AI for smarter workflows, automation, and business impact.
Related Courses
Introduction to AI Course – Build a solid foundation in AI concepts and understand how AI can optimize tasks and decision-making.
Generative AI: Introduction and Applications Course – Learn practical applications of generative AI and how to implement these tools effectively in professional workflows.
Generative AI for Product Owners Specialization Course – Master how to use AI to enhance product management, drive innovation, and scale business solutions.
Related Reading
What Is Python Used For? – Discover how Python powers AI tools and enables productivity-enhancing automation in professional contexts.
Specification: GenAI for Professionals: 10x Your Productivity Course
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