Introduction to AI for Customer Care Professionals Course
by Coursera
Learn how Generative AI is transforming customer care. Build practical AI literacy with hands-on tools and real-world simulations.
Why this course
- Practical, hands-on approach tailored specifically for customer care roles
- Interactive modules with real-world AI tool experimentation
- Clear focus on ethical risks and responsible AI use
- High relevance for professionals in service-oriented industries
