Power Virtual Agents Course
by Coursera
Learn to create intelligent chatbots with Microsoft's Power Virtual Agents. No coding required. Enhance customer experience and automate support workflows.
Why this course
- No prior coding experience required, making it accessible to non-technical users
- Hands-on approach to designing and publishing functional chatbots
- Covers integration with widely used platforms like Microsoft Teams and Facebook
- Teaches practical skills applicable to customer service and internal support workflows
- Clear structure with step-by-step guidance through each development phase
