What will you in Salesforce Certified Administrator Training (Jan 2025) Course
- Configure Salesforce to optimize business processes and user productivity.
- Manage users, security settings, and data access using profiles and permission sets.
- Customize objects, fields, page layouts, and record types to tailor the CRM.
- Automate processes with workflow rules, Process Builder, and approval processes.
- Build reports, dashboards, and analytics to drive data-driven decisions.
- Maintain data quality with import tools, duplicate management, and validation rules.
Program Overview
Module 1: Salesforce Fundamentals & Setup
⏳ 1 hour
Navigate the Lightning Experience interface and key setup pages.
Understand org configuration, company profile, and user management basics.
Configure locale, business hours, and currency settings.
Module 2: User Management & Security
⏳ 1 hour
Create and manage users, roles, profiles, and permission sets.
Set up role hierarchy, sharing rules, and manual sharing.
Implement field- and object-level security to protect sensitive data.
Module 3: Standard & Custom Objects
⏳ 1.5 hours
Explore standard objects (Accounts, Contacts, Leads, Opportunities).
Create custom objects, fields, and relationships (lookup vs. master-detail).
Configure page layouts, compact layouts, and record types.
Module 4: Sales & Service Automation
⏳ 1.5 hours
Automate lead conversion, opportunity management, and case assignment.
Build workflow rules, email alerts, and time-based actions.
Use Process Builder for more complex, multi-step automations.
Module 5: Data Management & Quality
⏳ 1 hour
Import and export data with Data Loader and Data Import Wizard.
Configure validation rules and duplicate management settings.
Perform mass updates and learn data backup best practices.
Module 6: Reports & Dashboards
⏳ 1.5 hours
Create tabular, summary, matrix, and joined reports.
Use report filters, cross-filters, buckets, and custom report types.
Design dynamic dashboards with components, gauges, charts, and tables.
Module 7: Process Automation & Approval Processes
⏳ 1 hour
Build multi-step approval processes with assigned approvers and email notifications.
Use Flow Builder for declarative flows and complex logic.
Debug and troubleshoot automation with error logs and debug logs.
Module 8: Mobile & AppExchange
⏳ 45 minutes
Customize Salesforce Mobile App navigation and actions.
Install and configure AppExchange packages for extended functionality.
Understand considerations for mobile-first design.
Module 9: Exam Strategy & Mock Questions
⏳ 45 minutes
Review the ADM 201 exam guide and weighting of topics.
Practice with sample questions and detailed explanations.
Learn test-taking tips, time-management, and question analysis techniques.
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Job Outlook
- High Demand Roles: Salesforce Administrator, CRM Analyst, Business Systems Analyst.
- Salary Potential: ₹6–20 LPA in India; $70 K–$100 K annually in the U.S.
- Growth Areas: Lightning Migration, Salesforce Automation (Flows), and Integration with third-party systems.
- Career Impact: ADM 201 certification is a foundational credential that boosts employability and progression to Advanced Administrator and Consultant roles.
Explore More Learning Paths
Enhance your Salesforce expertise and career readiness with these carefully selected courses designed to strengthen your CRM, administration, and sales operations skills.
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Masters in Salesforce Course – Develop advanced Salesforce knowledge, from administration to development, for a comprehensive career boost.
Related Reading
What Is Customer Relationship Management (CRM) – Explore how CRM systems like Salesforce improve customer engagement and business performance.
Specification: Salesforce Certified Administrator Training (Jan 2025) Course
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