What will you learn in Salesforce Training Course: Admin & App Builder Program
- Configure and customize Salesforce data model: objects, fields, relationships, formulas, and validation rules
- Secure Salesforce org with profiles, roles, permission sets, and record-level access controls
- Automate business processes using Workflows, Approvals, and Flow Builder
- Build user interfaces with Visualforce, Lightning App Builder, and mobile configurations
- Develop on the Salesforce platform: Apex, SOQL/SOSL, triggers, and deployment best practices
Program Overview
Module 1: Data Model, Objects & Fields
2 hours
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Topics: Standard vs. custom objects; field types & dependencies; lookup vs. master-detail relationships
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Hands-on: Create/customize objects and fields; configure search layouts
Module 2: Security Model
2 hours
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Topics: Profiles, permission sets, role hierarchy, sharing rules, field-level security
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Hands-on: Implement org-wide defaults and record-level sharing
Module 3: Business Logic, Formulas & Validations
2 hours
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Topics: Formula fields, validation rules, roll-up summaries, record types
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Hands-on: Build formulas and validation rules to enforce data quality
Module 4: Process Automation
2 hours
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Topics: Workflow rules, approval processes, Flow Builder basics
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Hands-on: Design workflows and a multi-step approval flow
Module 5: Sales Cloud Fundamentals
2 hours
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Topics: Leads, opportunities, accounts & contacts, campaign management
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Hands-on: Configure lead conversion and opportunity stages
Module 6: Service Cloud Fundamentals
2 hours
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Topics: Case management, email-to-case, web-to-case, assignment & escalation rules
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Hands-on: Automate case creation and resolution workflows
Module 7: Data Management
2 hours
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Topics: Data import/export, Data Loader, duplicate management, backups
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Hands-on: Perform data loads and implement duplicate rules
Module 8: Reports & Dashboards
2 hours
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Topics: Tabular, summary, matrix & joined reports; dynamic dashboards
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Hands-on: Create custom reports, dashboards, and chart components
Module 9: Salesforce1 & Mobile App
2 hours
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Topics: Salesforce Mobile configurations, compact layouts, mobile cards
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Hands-on: Customize the Salesforce1 mobile app interface
Module 10: Lightning App Builder
2 hours
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Topics: Lightning pages, components, App Builder layouts
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Hands-on: Build a custom Lightning app and page with components
Module 11: Chatter & Collaboration
2 hours
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Topics: Chatter groups, feeds, publisher actions, file sharing
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Hands-on: Configure Chatter actions and group settings
Module 12: Deployment & Change Management
2 hours
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Topics: Change Sets, sandboxes, deployment settings
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Hands-on: Deploy metadata between environments using Change Sets
Module 13: Apex & SOQL Basics
2 hours
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Topics: Apex syntax, triggers, SOQL/SOSL queries
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Hands-on: Write a trigger and execute a SOQL query in Developer Console
Module 14: Visualforce Fundamentals
2 hours
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Topics: Visualforce pages, controllers, extensions
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Hands-on: Build and deploy a custom Visualforce page
Module 15: Advanced Lightning Development
2 hours
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Topics: Lightning components, SLDS, Lightning Data Service
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Hands-on: Develop a Lightning component and integrate it into a page
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Job Outlook
- Salesforce Administrators earn an average of ₹9 LPA in India and $103 K USD in the U.S.
- Salesforce Developers command similar salaries—up to $120 K USD in the U.S.—driven by high demand for custom solutions
- Roles include Administrator, Developer, Consultant, Architect, and Business Analyst across industries
- Certified professionals benefit from placement assistance, consulting gigs, and global remote opportunities
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